Privacy Policy
Last Updated: May 14, 2026
Introduction
Sonoran Family Concierge ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sonoranfamilyconcierge.com and use our services.
Information We Collect
Personal Information You Provide
When you fill out our contact forms, we may collect:
- Full name
- Email address
- Phone number
- Name of care recipient
- Service preferences and scheduling needs
- Employment history and availability (for applicants)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests
- Match you with appropriate caregivers, nannies, or house managers
- Process employment applications
- Communicate with you about our services
- Improve our website and services
- Comply with legal obligations
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., email delivery services)
- Legal requirements: When required by law, regulation, or legal process
- Safety: To protect the rights, property, or safety of our clients, employees, or the public
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. You may request deletion of your personal information at any time by contacting us.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of certain uses of your information
- Receive a copy of your information in a portable format
To exercise any of these rights, please contact us at ashlee@sonoranfamilyconcierge.com.
Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the website after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Sonoran Family Concierge
Email: ashlee@sonoranfamilyconcierge.com
Phone: (480) 853-0960
Service Area: Mesa, Scottsdale, Paradise Valley & Greater Phoenix Area, AZ